Privacy Policy

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

• Contact us through our website or email
• Request quotes or consultations
• Subscribe to our newsletters or updates
• Participate in surveys or feedback forms
• Engage our professional services

This may include your name, email address, phone number, company information, project requirements, and other business-related details.

1.2 Information We Collect Automatically

When you visit our website, we automatically collect certain information:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on site
• Referring website information
• Device information and screen resolution

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

2. How We Use Your Information

We use collected information for the following purposes:

• Providing and improving our consulting services
• Responding to inquiries and communication requests
• Sending relevant business communications and updates
• Analyzing website usage to improve user experience
• Complying with legal obligations and business requirements
• Protecting against fraud and security threats
• Developing new services and solutions

3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process personal data based on:

• Consent: When you explicitly agree to data processing
• Contract: To perform services you've requested
• Legitimate Interest: For business operations and improvements
• Legal Obligation: To comply with applicable laws

4. Data Sharing and Disclosure

4.1 Service Providers

We may share information with trusted third-party service providers who assist with:

• Cloud hosting and infrastructure (AWS, Azure, Google Cloud)
• Email marketing and communication platforms
• Analytics and performance monitoring
• Customer relationship management
• Payment processing and invoicing

4.2 Business Transfers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction, subject to confidentiality agreements.

4.3 Legal Requirements

We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of others.

5. Data Security

We implement comprehensive security measures to protect your information:

• Encryption in transit and at rest using industry-standard protocols
• Multi-factor authentication for system access
• Regular security audits and vulnerability assessments
• Employee training on data protection best practices
• Secure cloud infrastructure with access controls
• Incident response procedures and monitoring

6. Data Retention

We retain personal information for as long as necessary to:

• Provide requested services and maintain business relationships
• Comply with legal obligations and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records as required by law

Typically, we retain client data for 7 years after the end of our business relationship, unless longer retention is required by law.

7. Your Privacy Rights

7.1 GDPR Rights (EU Residents)

Under GDPR, you have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Revoke previously given consent

7.2 CCPA Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), you have the right to:

• Know what personal information we collect and how it's used
• Delete personal information we have collected
• Opt-out of the sale of personal information (we do not sell personal data)
• Non-discrimination for exercising your privacy rights

8. International Data Transfers

As a US-based company serving global clients, we may transfer data internationally. When we do:

• We ensure adequate protection through standard contractual clauses
• We work with cloud providers that maintain international compliance
• We implement appropriate safeguards for cross-border transfers

9. Children's Privacy

Our services are designed for business use and are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

10. Third-Party Links and Services

Our website may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

11. Marketing Communications

We may send you marketing communications about our services, industry insights, and company updates. You can:

• Opt-out at any time using unsubscribe links
• Contact us to update your communication preferences
• Choose specific types of communications you wish to receive

12. Data Breach Notification

In the unlikely event of a data breach affecting your personal information, we will:

• Notify affected individuals within 72 hours where required by law
• Report to relevant supervisory authorities as required
• Take immediate steps to contain and remediate the breach
• Provide clear information about the incident and protective measures

13. Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated through:

• Email notification to registered users
• Website notifications
• Updated "Last Modified" date at the top of this policy

14. Contact Information and Data Protection Officer

For privacy-related questions, requests, or concerns, please contact us at:

Horus Technologies - Privacy Team
Email: privacy@horustech.dev
Phone: +1 (480) 269-0424
Address: San Diego, CA, USA

For GDPR-related inquiries, you may also contact our Data Protection Officer at: dpo@horustech.dev

15. Supervisory Authority

If you are located in the European Union and believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with your local supervisory authority.